FAQs

We deliver to Riyadh, Jeddah, Dammam, Al Khobar and Jubail. Each product page shows the cities it is available in.

Yes. Gifts marked “Same-day available” can arrive today when you order before the daily cutoff for your city. After the cutoff, choose tomorrow or a later date.

Standard daytime delivery is 30 and midnight delivery is 50. The fee is always shown before you pay.

Midnight delivery brings your gift around midnight, perfect for birthdays and surprises that should start the moment the day begins.

Yes, you can choose any date up to 60 days ahead when you add a gift to your cart.

Of course. Write your message on the product page and we will write it on a linen card, free of charge.

Yes. Each gift keeps its own city, date and delivery option, and each delivery is charged separately.

Fresh flowers vary naturally in shade and opening stage. If a stem is unavailable, our florists replace it with one of equal or higher value in the same colour story.

Please contact us as early as possible. Scheduled orders can usually be cancelled up to 12 hours before delivery, and same-day orders within 15 minutes of ordering. See our cancellation policy for details.

Sign in to your account and open Orders, or message us on WhatsApp with your order number.